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Shipping

Dispatch: We aim to dispatch your order within 24 hours of receiving it. During peak shopping periods (such as Christmas), you may need to allow up to 3 business days for the processing and dispatch of your order.

 

Delivery Options: We offer you a range of delivery options for your products.

Our delivery options are:

o Australia Post 
o Australia Post to for parcels to PO Box Adresses
o DHL for  International Parcels 

Standard Post (3-5 Days - WA 5-9 Days)

Express Post (1-3 Days - WA 5-7 Days)

International customers please note that ‘AIRMAIL’ does not include tracking, however you will be issued with a shipping number.

Free Shipping:

We offer FREE SHIPPING for orders over $100.00AUD

$7.00  AUD Standard Shipping for all Australian Orders under $100.00 (3-6 Days)

$9.00 AUD Express Shipping for all Australian Orders under $100.00 (2-3 Days)

INTERNATIONAL SHIPPING 

New Zealand 

$12.00 AUD Standard Shipping on orders under $100.00AUD (3-6 Days)

$18.00 AUD Express Shipping on orders under $100.00AUD (2-3 Days)

USA/Canada/Mexico

$15.00 AUD Standard Shipping on orders under $100.00 (4-6 Days)

$20.00 AUD Express  Shipping on orders under $100.00 (2-5 Days)

United Kingdom 

$15.00 AUD Standard Shipping on orders under $100.00 (4-6 Days)

$25.00 AUD Express Shipping on orders under $100.00 (2-5 Days)

Rest Of The World

$15.00 AUD Standard Shipping on orders under $100.00 (4-6 Days)

$20.00 AUD Express  Shipping on orders under $100.00 (2-5 Days)

Additional Services: If you require additional services to the standard services provided by Australia Post such as insurance or a signature on delivery, you will need to advise us in the ‘comments’ field of your order. Costs for these additional services will be invoiced to you with your order.

Tracking Numbers: Will be issued via email by our customer service team as part of the processing of your order and can be viewed at 

TRACK YOUR ORDER

Responsibility: Once the goods have been accepted for delivery by Australia Post that we cannot be responsible for the delivery.

Split Delivery: We do not offer Split Delivery.

Events beyond our control: We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non- happening, omission or accident beyond our reasonable control and includes but is not limited to:

o Strikes or other industrial action.
o Civil commotion, terrorism or threat of, war or threat or preparation for.
o Fire, explosion, adverse weather conditions, subsidence, epidemic or other natural disaster. o Disruption to supplies or delivery methods.
o Acts of government or regulatory bodies.
o Disruption to public or private telecommunications networks.

Please ensure that the shipping address you provide is complete and accurate. We cannot take any responsibility for incorrect entry of address details. The customer is liable for any additional shipping costs incurred by us due to incorrect address details provided.